FAQ
We hope that your questions are answered here but if not, please use the form at the bottom of the page.
How do I sign up?
Just head on over to our order now page and you can set up an account and select your box!
What can I expect in my box?
You’ll receive the pre-measured quality ingredients you will need to make each meal, in addition to recipes with step-by-step instructions.
The only ingredients we assume you have on hand are salt, pepper, sugar, oil, and butter.
How often do I receive a box?
Weekly, however you can pause or cancel at anytime.
What do you offer for people with special dietary requirements?
Due to such an expansive number of dietary requirements and/or preferences exist, we are unable to accommodate each one. We leave it to our customers to review the ingredients of each recipe and determine if their needs are met.
Do you offer plans for one person?
Our initial subscription feeds 2 people, but we have many single person households who choose the 3-meal plan for 2 people. Not only are the meals perfect to share with friends, but they also make for a delicious lunch the next day.
When do you take payment and when can I expect my box to arrive?
After you sign up to your Island Fresh Susbcription we take payment weekly on Tuesday’s and your box will arrive Sunday. Please contact us if you have any questions regarding delivery.
How do I change my payment details?
You can change you payment details on the my account page.
What happens if I am not at home for delivery?
That’s ok. We can leave your box in a safe place. Our fresh ingredients are kept in thermal bags so it will keep cool until your return.
Where does Island Fresh deliver?
We provide delivery in-house by our Island Fresh team, island wide at no extra charge!
How do I change my delivery address?
Please go to the my account page to change your delivery information.
Ask A Question
If you don’t see your question answered here please send us your query using the below form. We look forward to hearing from you!
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